CompTIA A+

CompTIA’s A+ certification is the industry standard for validating the foundational skills needed by today’s computer support technicians and is included in the approved list of certifications to meet DoD Directive 8570.1 requirements. This international vendor-neutral certification requires passing two exams: CompTIA A+ Essentials Exam 220-901 and Practical Application Exam 220-902.

Content


  1. Troubleshooting
    • Troubleshooting theory
    • Safety
  2. Motherboards and CPUs
    • Motherboards
    • CPUs
  3. Computer Power Supplies
    • Power supply connectors
    • Power supply installation
    • Power supply troubleshooting
  4. Memory
    • Read-only memory
    • Random access memory
  5. Computer Expansion
    • Expansion interfaces
    • Expansion card installation
    • Connectors and cables
  6. Physical Storage
    • Disk drives
    • Redundant array of independent disks (RAID)
    • Optical drives
    • Other storage methods
  7. Input-Output Devices
    • Input devices
    • Output devices
    • Dual input-output devices
  8. Display Devices
    • Display types
    • Display installation
    • Display troubleshooting
  9. Operating Systems
    • Windows versions and features
    • Windows installation and upgrades
    • Non-Windows operating systems
  10. Windows Management
    • Operating system features and tools
    • Control Panel utilities
    • Command-line tools
    • Troubleshooting
  11. Network Basics
    • Classifying networks
    • Network devices
    • Internet connections
  12. Network Cables and Connectors
    • Twisted-pair connections
    • Coaxial connections
    • Optical media
  13. Network Protocols
    • TCP/IP settings
    • Transport protocols
    • Application protocols
  14. Wireless Networking
    • Wi-Fi standards
    • Wireless encryption
  15. Windows Networking
    • Sharing and security
    • Network connections
    • Connection troubleshooting
  16. Virtualization and Cloud Computing
    • Virtualization
    • Cloud computing
  17. Mobile Devices
    • Mobile device types
    • Mobile device connectivity
    • Mobile device troubleshooting
  18. Security Basics
    • Security threats
    • Threat prevention
    • Operational Procedures
    • Environment
    • Safety
    • Content and privacy
    • Professionalism